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Creative laser machine’s shipping and delivery policy is mentioned below:
Order Processing
Orders are processed within 1-2 business days after payment confirmation, except for custom orders which may require additional processing time.
Customers receive an order confirmation email with details of their purchase and estimated delivery times.
Shipping Methods
Standard shipping options include domestic courier services or freight shipping for larger machines.
Expedited shipping options may be available upon request, with additional charges applied accordingly.
Delivery Times
Delivery times within India vary based on the customer’s location and the shipping method chosen.
Min Delivery time: 3 Days
Max Delivery time: 9 Days
Estimated delivery times are provided during the checkout process and in the order confirmation email.
Shipping Costs
Shipping costs are calculated based on the dimensions, weight, and delivery location within India.
Customers can view shipping costs during the checkout process before finalizing their order.
Delivery Acceptance
Upon delivery, customers are required to inspect the package for any visible damage before accepting the shipment.
If there is noticeable damage to the packaging, customers should note it on the delivery receipt and contact customer support immediately.
Returns and Exchanges
Returns or exchanges are accepted within 7 days from the date of delivery, subject to terms and conditions outlined in the Return Policy.
Customers may be responsible for return shipping costs unless the return is due to a defect or error on the company’s part.
Customer Support
Customer support is available to assist with any shipping or delivery inquiries, as well as provide tracking information upon request. Contact us if you have any query.
Damaged Shipments
In the event of a damaged shipment, customers should contact customer support immediately to initiate a claim and arrange for a replacement or refund.
Tracking Orders
Customers receive tracking information via email once their order has been shipped, allowing them to monitor the status of their delivery.